Patient advocates
The patient advocates at VA Puget Sound health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team, please reach out to one of our patient advocates.
Connect with a patient advocate
![Cristal Diaz Deleon](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2022-01/Cristal_Diaz-Deleon.png)
Cristal Diaz Deleon
Patient Advocate - American Lake
VA Puget Sound health care
Phone:
![Gabriel Loera](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2022-01/Gabriel_Loera2.png)
Gabriel Loera
Patient Advocate - Seattle
VA Puget Sound health care
Phone:
![Johnnie Taylor](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2022-01/Johnnie_Taylor2.png)
Johnnie Taylor
Patient Advocate - American Lake
VA Puget Sound health care
Phone:
![Jeanette Long](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2022-01/Jeanette_Long.png)
Jeanette Long
Patient Advocate - Seattle
VA Puget Sound health care
Phone:
![Kathryn Decoursey](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2022-01/Kathryn_Decoursey2.png)
Kathryn Decoursey
Patient Advocate - Seattle
VA Puget Sound health care
Phone:
Dane Olsen
Customer Service Manager
VA Puget Sound health care
Phone:
![Richard Royse](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2022-01/Richard_Royse.jpg)
Richard Royse
Patient Experience Officer
VA Puget Sound health care
Phone:
Care we provide at VA Puget Sound health care
Our patient advocates work hard to make sure you receive the best possible care. They offer help with:
- Patient concerns with the care team
- Advocating for patient and family rights