Patient Advocates / Veteran Experience
The patient advocates/veteran experience representatives at VA San Diego health care are specially trained to help you resolve issues with your care. If you've experienced any problems that you haven't been able to resolve by talking with your care team chain of command, please reach out to one of our patient advocates.
Connect with a veteran experience / patient advocate representative
![smiling male with the American Flag in the background](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2025-01/Faircloth-VA%20Photo.jpg)
Shelton M. Faircloth
Veteran Experience Program Director
VA San Diego health care
Phone:
![smiling female with the American flag in the background](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2025-01/Elisama.jpg)
Elisama Chavez
Veteran Experience Specialist
VA San Diego health care
Phone:
![Monica Ciobanu](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2023-05/Monica_0.jpg)
Monica Ciobanu
Veteran Experience Specialist
VA San Diego health care
Phone:
![Gabdo Diakite.](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2025-01/Gabdo-1%20cropped.jpg)
Gabdo Diakite
Veteran Experience Specialist
VA San Diego health care
Phone:
![Johnny Lewis](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2023-05/Johnny.jpg)
Johnny M. Lewis
Veteran Experience Specialist
VA San Diego health care
Phone:
![Shawn A. Smith](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2023-05/Shawn.jpg)
Shawn A. Smith
Veteran Experience Specialist
VA San Diego health care
Phone:
![Judy Tellez](https://s3-us-gov-west-1.amazonaws.com/content.www.va.gov/img/styles/1_1_square_medium_thumbnail/public/2023-05/Judy.jpg)
Judy Tellez
Veteran Experience Specialist
VA San Diego health care
Phone:
Jennifer Moreno VA Medical Center (1st Floor, Room 1510)
3350 La Jolla Village Drive, San Diego, CA 92161
Phone:
Group e-mail: SDCVAMCVeteransExperienceOffice@va.gov
Care we provide at VA San Diego health care
Our patient advocates work hard to make sure you receive the best possible care. They offer help with:
- Patient concerns with the care team
- Advocating for patient and family rights
Some of our medical doctors are licensed and regulated by the Medical Board of California. To check up on a license or to file a complaint involving medical doctors licensed in the State of California, go to www.mbc.ca.gov, email: licensecheck@mbc.ca.gov, or call (800) 633-2322.